GottaLotta Posted April 2, 2020 Report Share Posted April 2, 2020 We cannot get the Address Radius Search to work, it says "This page can't load Google Maps correctly." as soon as you begin typing in the search box. We've compared every field there is to a working google maps account for a different working project, but no dice. Ideas? Quote Link to comment Share on other sites More sharing options...
Support Team Posted April 2, 2020 Report Share Posted April 2, 2020 Please make sure you have Google API key set under Options -> integrations. If the field is missing, than please download and update the extension. Quote Link to comment Share on other sites More sharing options...
GottaLotta Posted April 2, 2020 Author Report Share Posted April 2, 2020 I have a "Google Maps API Key" field that the api key is in. I don't see "key set"? I have the 5.0 Version, Build 807, which i bought a year ago and just now using for the first time... Quote Link to comment Share on other sites More sharing options...
Support Team Posted April 3, 2020 Report Share Posted April 3, 2020 Please add Google API key there to get the map working. Quote Link to comment Share on other sites More sharing options...
GottaLotta Posted April 3, 2020 Author Report Share Posted April 3, 2020 Are you serious? The api key is there, this is why i am messaging Quote Link to comment Share on other sites More sharing options...
Support Team Posted April 3, 2020 Report Share Posted April 3, 2020 Please check this documentation FAQ link: http://wiki.comdev.eu/display/JD2 Quote Link to comment Share on other sites More sharing options...
GottaLotta Posted April 3, 2020 Author Report Share Posted April 3, 2020 All of these are enabled, i even enabled the directions api that someone in that thread said was needed. same result Quote Link to comment Share on other sites More sharing options...
Support Team Posted April 4, 2020 Report Share Posted April 4, 2020 Please create a support ticket with site access, we'll check the issue. Quote Link to comment Share on other sites More sharing options...
Support Team Posted April 4, 2020 Report Share Posted April 4, 2020 Please try to clear the browser cache, map is displayed correctly: Quote Link to comment Share on other sites More sharing options...
GottaLotta Posted April 4, 2020 Author Report Share Posted April 4, 2020 as soon as you begin typing int eh address radius search you get: This page can't load Google Maps correctly. Quote Link to comment Share on other sites More sharing options...
Support Team Posted April 4, 2020 Report Share Posted April 4, 2020 There is an error in the console, means that Google API is not configured correctly: This API key is not authorized to use this service or API. Places API error: ApiTargetBlockedMapError Please make sure that API service are added (like on wiki), and URL authorized: Quote Link to comment Share on other sites More sharing options...
GottaLotta Posted April 4, 2020 Author Report Share Posted April 4, 2020 Quote Link to comment Share on other sites More sharing options...
Support Team Posted April 4, 2020 Report Share Posted April 4, 2020 Is the API authorized to use website URL? Also please try to disable and re-enable API services and enable billing. Some API's may need it. Quote Link to comment Share on other sites More sharing options...
GottaLotta Posted April 4, 2020 Author Report Share Posted April 4, 2020 Quote Link to comment Share on other sites More sharing options...
GottaLotta Posted April 4, 2020 Author Report Share Posted April 4, 2020 additionally, i've disabled and re-enabled all four api's. billing is setup. I only have an api key on the maps javascript api Quote Link to comment Share on other sites More sharing options...
GottaLotta Posted April 6, 2020 Author Report Share Posted April 6, 2020 ideas? Quote Link to comment Share on other sites More sharing options...
Support Team Posted April 6, 2020 Report Share Posted April 6, 2020 Please also provide FTP access under ticket / email. We'll check it. Quote Link to comment Share on other sites More sharing options...
GottaLotta Posted April 9, 2020 Author Report Share Posted April 9, 2020 following up, details were sent Quote Link to comment Share on other sites More sharing options...
Support Team Posted April 11, 2020 Report Share Posted April 11, 2020 From the screens above it looks like you have some restrictions set, please remove them and try again. Quote Link to comment Share on other sites More sharing options...
GottaLotta Posted April 13, 2020 Author Report Share Posted April 13, 2020 It works. The issue was that all four API's needed selected in this section, I only had the maps api enabled. Issue i Quote Link to comment Share on other sites More sharing options...
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