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Someone knows the sizes in slideshow pro module? Thank you!

Hi folks, Is it just me or is it really difficult to get the images going on JomDirectory? I do not consider myself a super Joomla site developer but I'm no newbie either, so in this case none of the images are working. No settings change seems to have any effect on the images. Example: When I import an image for the directory it shows clipped on the front end. The image also does not properly fits in the slide mod we purchased separately. What am I missing here. Please we need help urgently since setting up this component is not as easy as it should be.