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Support Team

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Everything posted by Support Team

  1. This option will be available in version 3.4 of the extension.
  2. Hello, That is correct, the listings map shows the pins for the properties in current page. Please use Ajax map search module to display all properties available in Addons.
  3. Ticket has been respond with the information that we can't connect to FTP to solve the issue. Please respond. Joomla 2.5 do not load the jquery natively. We strongly recommend to update the Joomla to latest version.
  4. Hello, Please make sure that Items link has been created as per documentation: http://confluence.comdev.eu/display/JD2/Menu+Items#MenuItems-CreatingMenuItemstoaccessJomDirectory
  5. Hello, Please make sure that use same image width and format in main Options and Menus.
  6. Hello, Please place your request in the feature requests forum.
  7. Hello, All categories links must be set with default address (no selected) otherwise it will not work.
  8. Hello, How the url looks like? Please make sure that site is not in a directory e.g. http://domain.com/some-directory
  9. Hello, Address means only layout name where you can search by address. For the address appear in the listings, please fill it in the comdev component as per documentation: http://confluence.comdev.eu/display/JD2/Address
  10. Please set the the search module to: Side search than in custom fields set the fields value: Can be searched to Yes.
  11. Hello, When adding a custom field and choosing category, custom fields will be available only for that category when adding new listing.
  12. Hello, "Can´t access to the categories, all things are link to the menu" - Please make sure that menu with categories has been created as per documentation: http://confluence.comdev.eu/display/JD2/Menu+Items it is important for the component to work correctly. "Te letters "abcdefg..all" don't work either. And the "Search" option." - We need to check the issue our team will have a look "when you click on one of the things it goes..." - Same as point one. Items Menu link needs to be created as per documentation. Thank you,
  13. Hello, Each user can connect his eventbrite account in his profile. Direct link from front admin if configured in component Options. JomSocial is not yet integrated.
  14. Please set Tabs as the group for the custom field. Content of the custom field will be displayed as the Tab in the detailed view.
  15. Please make sure that your email is configured correctly and Joomla NOT Chronoforms is sending emails. We suggest also to check the Spam folder.
  16. Hello, Forum is maintained by the community members. If you need a support quickly please create a support ticket. As per images there are couple of settings that needs to be checked. Images can have different format set e.g. 1:1 where they are not cropped 4:3 and 16:9 where they are cropped to match the format. Also please make sure that settings for the menu are set Use Global Settings to NO Otherwise you must set the image format for that menu (global settings are than being override).
  17. Please add these 2 lines of code to the module layout: <?= $form->getlabel('address') ?> <?= $form->getInput('address') ?>
  18. The issue has been sorted in newest build. Please download and update
  19. Hello, Please make sure that all Joomla Menu necessary links are created as per documentation: http://confluence.comdev.eu/display/JD2/Menu+Items
  20. The issue is only present on Joomla 2.5 and caused by new rating system in JD, Please create a support ticket it will be sorted.
  21. Please create a support ticket with site access details so we can check the issue. Thank you,
  22. Please create a support ticket we need to check the conflict, however it looks like a K2 module issue.
  23. Hello, We use same mechanisms for the back button than browser back button. You should be able to go back to the search module page. It will not work if you are on the same page.
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