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Support Team

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Everything posted by Support Team

  1. Please use installer. Build: 3072 com_jomholiday_hr-HR-3072.zip
  2. Please use extension installer to install the package. Build: 3072 com_jomholiday_fr-FR-3072.zip
  3. Please use installer. Build: 3072 com_jomholiday_es-ES-3072.zip
  4. Please use installer. Build: 3072 com_jomholiday_cs-CZ -3072.zip
  5. Greek translation, please use installer to install the package. Build: 3072 com_jomholiday_el-GR-3072.zip
  6. Arabic translation, please use installer to install the package. Build: 3072 com_jomholiday_ar-AA-3072.zip
  7. Please follow the link for the documentation and create Joomla groups first: http://confluence.comdev.eu/display/JD2/Membership
  8. Hello, Please make sure you have cache turned off. Pins can be found under: components/com_jomcomdev/assets/images/markers/cluster.png components/com_jomcomdev/assets/images/iconMap.png For the ajax module: http://confluence.comdev.eu/display/JD2/JomDirectory+Ajax+Map+Search+Module#JomDirectoryAjaxMapSearchModule-Creatingcustomcategorymarkers
  9. Currently it is not supported. Moved to features requests
  10. Hello, Please download and update the extension to the latest build. If the issue still appears after the update please create a support ticket with site access details so we can check the issue.
  11. It has been changed in version 3.3 as there is new tab called Availability is some cases there were too many tabs to fit single row therefore has been moved.
  12. Hello, JomDirectory has smart search feature integrated where full text search is possible as the content is indexed. Another possibility is to use tags, which can be searched under Keyword field.
  13. Hello, Please create a support ticket with an example so we can have a look into the issue.
  14. Hello, We can't be responsible for 3'rd party extensions, please configure the standard Joomla re-captcha. More information can be found here: http://comdev.eu/support-tickets/knowledgebase
  15. Hello, Please update the extension, assuming that you're using version with old slideshow, where this issue was present.
  16. Hi Thanks, for sharing the translation, can you please however place the translation files under the package? (attached) it will be easier for other users to install using extension installer. com_jomholiday_it-IT-2886.zip
  17. Thanks for creating the translation, can you please share the language package on the forum?
  18. This issue has been fixed on your site, also in newest package
  19. This option will be available in version 3.4 of the extension.
  20. Hello, That is correct, the listings map shows the pins for the properties in current page. Please use Ajax map search module to display all properties available in Addons.
  21. Ticket has been respond with the information that we can't connect to FTP to solve the issue. Please respond. Joomla 2.5 do not load the jquery natively. We strongly recommend to update the Joomla to latest version.
  22. Hello, Please make sure that Items link has been created as per documentation: http://confluence.comdev.eu/display/JD2/Menu+Items#MenuItems-CreatingMenuItemstoaccessJomDirectory
  23. Hello, Please make sure that use same image width and format in main Options and Menus.
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